Antonella Fresa is director of implementations at Promoter SRL, an SME located in the area of Pisa. In this role, she is technical coordinator and communication manager of national and European projects on digital cultural heritage and project manager of the digitalmeetsculture.net magazine published by Promoter. Her interests lay in particular on virtual museums, digital cultural archives, participatory approaches, smart cities, urban regeneration, digital preservation and e-infrastructures. She regularly serves as independent expert of the European Commission and of national and regional research bodies. She is Vice-President of Photoconsortium International Association for valuing photographic heritage, Enterprise Fellow at Coventry University and founding member of IDEA International Digital Epigraphy Association. The interest of Antonella in the CSI-COP project is grounded in her daily practices of work. Being mostly carried out online, using a wide range of cloud-based services, international research and innovation activities represent a relevant case where a better understanding of what information is tracked online and a sound privacy protection in the collection of data are very important factors. Furthermore, the novel dimension of citizen science in this domain provides the opportunity to reflect on the future of the digital transformation, particularly nowadays, looking towards the digital life in the post COVID-19 crisis.