Carl Hess (he/him) is the Undergraduate Success Librarian (Clinical Assistant Professor) at the University of Memphis. He holds a Master of Arts in Library Science from the University of Missouri. Carl works to improve library outreach and services for undergraduate students with a focus on traditionally under-served student populations. His research interests include collaboration between academic libraries and other campus units, outreach programs, instructional technology, usability testing, and information literacy instruction. Carl recently published an article on testing research guides for usability in Information Technology and Libraries and has previously published in The Journal of Creative Library Practice. He has presented at venues such as the American Library Association Annual Conference, LOEX, the National Conference on Students in Transition, Open Texas, and the Tennessee Library Association Annual Conference.

Location

Memphis, TN

Disciplines

• Library and Museum Studies

Affiliation

University of Memphis

Website

https://orcid.org/0000-0002-2039-5455