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| kb:safari_compatibility [2024/04/01 23:24] – [Installation] dstillman | kb:safari_compatibility [2024/08/19 00:03] (current) – [Can’t see the save button? Save button flickering?] dstillman |
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| ===== Can’t see the save button? Save button flickering? ===== | ===== Can’t see the save button? Save button flickering? ===== |
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| Due to a macOS bug, you may occasionally find that the extension has disappeared from the Safari toolbar or is quickly appearing and reappearing after a Zotero app update. To restore the extension, delete the Zotero app from Applications and redownload it. (Your Zotero data won't be affected.) It may also be necessary to restart your computer in between deleting the app and redownloading. | If you find that the extension has disappeared from the Safari toolbar or is quickly appearing and reappearing, try closing Safari, deleting the Zotero app from Applications, and redownloading Zotero from the [[/download|download page]]. (Your Zotero data won't be affected.) It may also help to restart your computer in between deleting the app and redownloading. |
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| We believe this bug is less common in macOS 11 Big Sur and later, so the release version of Zotero includes the Zotero Connector for Safari only for those versions. It's possible to run the Zotero Connector on macOS Mojave (10.14) and Catalina (10.15) by using the [[:beta_builds|Zotero beta]], but you may need to fix the extension more frequently after Zotero app updates and may encounter additional instability, possibly requiring booting into [[https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac|Safe Mode]] before performing the above steps. | We believe the potential causes of this problem have been fixed in Zotero 7. If you continue to experience this, let us know in the Zotero Forums. In the meantime, you may want to consider switching to a browser with a more stable extension framework, such as Firefox, Chrome, or Edge. |
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| If you have repeated trouble using the Zotero Connector in Safari, you may want to consider switching to a browser with a more stable extension framework, such as Firefox, Chrome, or Edge. | |
| ===== Limitations ===== | ===== Limitations ===== |
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