What version of Zotero do I have?
You can check your Zotero version by selecting About Zotero from the Zotero menu (Mac) or Help menu (Windows/Linux). Make sure you have the latest version listed on the changelog.
You can upgrade to the latest version of Zotero via Help → “Check for Updates…” within Zotero or, if that's not working correctly, from the download page.